Pinnacle Adopts New EMR: Here is what the therapists are saying!

August 23rd, 2023 News

Plaistow NH:

Pinnacle Rehabilitation Network is pleased to announce the adoption of a new, modern, easy, and fast EMR. Recognizing the increased burden of documentation on its staff,  Pinnacle was looking to adopt a new EMR that leveraged technology and automation. After months of exploration, due diligence and testing, Pinnacle choose Prompt EMR.

A recent survey of staff indicates that that we are headed in the right direction! Although early into adoption, the vast majority of clinicians are already expressing that their documentation time is decreasing, freeing up more time to spend with their patients! The electronic intake, the smart text, the fully integrated HEP, customizable flow sheet, and schedule automation are some of our staff’s favorite time savers! The system is continuously evolving and getting better! We look forward to utilizing the systems full capability and continuing to reign in the documentation burden for our therapists.

 


We are growing again! Multiple New Facilities Announced

May 19th, 2023 News

Plaistow NH: We are proud to announce the addition of three new Pinnacle Rehabilitation Network facilities! Accel Physical Therapy of Topsham , located in beautiful Topsham Maine will be lead by Ethan Burke DPT, and Scott Hannigan DPT. Breakthrough Physical Therapy located in Saco Maine will be lead by Bryan Cloutier DPT. Rye Physical Therapy is lead by Shane Johnston DPT, and Kate Serodio DPT!

Pinnacle Co-President Dan Fleury says “We continue to grow to meet the growing demand of high quality, lower cost physical therapy services. We are one of the last truly independent physical groups. Being independent allows us to focus on patient experience and outcome without the bureaucracy and expense of large hospital, corporate, or private equity boards! Healthcare consumers are increasingly more responsible for their healthcare spending. Increasing physical therapy deductibles and copays has lead to savvy consumer shopping. Patients are realizing that fully independent practices are shockingly less expensive and more accessible than  hospitals and large corporately backed practices. We are happy that consumers are better educated as this the catalyst to our growth. We are successfully responding to market demand”.


Atlantic Physical Therapy’s Jennifer Mitchell, PT, named US Equestrian Team Physical Therapist.

August 25th, 2022 News

Atlantic Physical Therapy’s Jennifer Mitchell, PT, named US Equestrian Team Physical Therapist.

 

Falmouth, ME: Atlantic PTs own Jennifer Mitchell is returning from Herning, Denmark where she was providing physical therapy support, and high performance physical therapy, for the US Equestrian Team at the ECCO FEI World Championships of Dressage and Showjumping.  This International competition from August 6-14, not only crowned the Team and Individual World Champions in Dressage, Showjumping, Vaulting and Para Dressage, but was also the first Qualifying Event for Dressage and Showjumping, for the 2024 Olympic Games to be held in Paris, France.  US Dressage was able to secure their spot at the 2024 Paris Olympics, placing 6th overall in the Team event.

 

While onsite at competitions, Jennifer provides not only injury management and maintenance to these athletes, but more importantly advanced treatment techniques to optimize performance of the riders in the competition arena.  Equestrian sport at the Olympic level is a sport where the difference between Gold and Silver can be 0.01 points in the Dressage arena, or seconds in a showjumping round.  Postural symmetry and control, neuromuscular control, stability, balance, and correct muscle activation is crucial in equestrian high performance.  Jennifer, being an equestrian herself, as well as having trained with the former US and Team GB Physio and High Performance Advisor, is able to utilize manual therapy techniques, muscle facilitation, and corrective exercise in order to achieve optimal rider performance for training and competition in the Elite athletes of the US Equestrian Team.

 

Next up for Jennifer Mitchell, PT and US Equestrian is the FEI World Championships of Eventing, where Jennifer will be providing physical therapy support and high performance physical therapy for the US Eventing Team in Pratoni, Italy, September 15-18, 2022.


Amherst Physical Therapy’s Dave Grams earns Fellowship status!

May 23rd, 2022 News

Plaistow, NH: Pinnacle Rehabilitation Network is proud to announce that another of of its therapists has achieved full Fellow status. Amherst Physical Therapy’s Dave Grams can officially add FAAOMPT after his name! Pinnacle Co-President Dan Fleury adds ” earning the Fellowship status is no easy task! This achievement takes several long years of hard work and dedication. We admire Dave for his commitment to being the absolute best. It was an honor to mentor him through the process!”

Dave Grams joins Pinnacle’s fast growing trend of Board Certified Clinical Specialist and Fellowship trained clinicians. Grams says ” We have a serious commitment to practicing at the highest levels of our license. Our number of OCS and FAAOMPT trained therapists is growing rapidly because of that commitment. One of the hardest aspects of achieving Fellowship status is finding a mentor that is a full Fellow, who is willing to commit to about 500 hours of dedicated mentoring time with a candidate. The more Fellows we have in the network, the easier it is for us to meet this part of the program and assist our team in reaching the next level.  I  am already looking forward to my role as a mentor!”


Blue Hills Braintree and Weymouth Announce Promotions!

April 1st, 2021 News

Braintree/Weymouth MA:

Pinnacle is proud to announce the promotion of two physical therapists to clinic manager! Stephen Sollowin DPT has been promoted to Weymouth office manger, and Andrew DeStefano will head up the Braintree office. Both therapists are an excellent edition to bolster the existing staff. They bringing with them a vast skillset including advanced differential diagnosis, dry needling, spinal manipulation, and vestibular rehabilitation! The advanced skill sets round out the services we can offer patients on the South Shore of Massachusetts.


Introducing TheraOffice Patient Portal!

January 21st, 2021 News

We have upgraded our intake process!

We are excited to announce that we are using a new patient portal! In our efforts to keep you and your health information safe, we have gone paperless. Our new patient portal system allows you to fill out your health information remotely. The portal is not only mobile friendly, but once you are a registered patient with us; our system will securely store your information should you return. This process saves you valuable time and decreases redundant requests for information every time you return to our practice. Stay tuned for more enhancements including mobile check in and mobile co-pay coming early in 2021!

Patients will receive information on the patient portal directly to their  email when scheduling an evaluation. This email will be sent from the Pinnacle Rehabilitation Network and our EMR vendor, [email protected] . The subject is Pinnacle Rehabilitation Network Patient Portal Invitation.

Because we value your feedback, we have also implemented a new way of determining your overall satisfaction. The NPS (Net Promoter Score) is a nationally recognized and widely used method of measuring patient satisfaction. After your initial visit and at some points throughout your care you will receive a short satisfaction survey from us. We strive for 10/10 every time with every patient and use the information gathered from these surveys to improve care and to recognize staff.


Pinnacle Rehabilitation Network opens new facility in Nashua NH!

December 8th, 2020 News

Pinnacle Rehabilitation Network is proud to announce that a brand new facility will be opening in Nashua on December 7st. Nashua Physical Therapy is conveniently located at 57 Northeastern Boulevard, Suite 202, and will be operated by Managing Partner, Conor Lyons, PT, DPT.

“We’re eager to get involved with the Nashua community while providing a fresh patient-centered experience,” commented Conor. “We will be providing care for a wide variety of conditions backed up with evidence-based techniques. I truly believe in the importance in staying on top of the research to provide the best care possible. We’re committed to getting patients seen quickly and will ensure new patients are seen within 24-48 hours. We also noticed a lack of specialization in this community. I am excited to bring a higher level of patient care to this area.”

Conor graduated from Northeastern University, where he received his Doctorate of Physical Therapy while double minoring in Exercise Science and Psychology. Conor’s unique spectrum of clinical specialty includes acute orthopedics from his work with the post-operative joint replacement team at New England Baptist Hospital, vestibular rehabilitation, blood flow restriction therapy, spine rehabilitation, headache treatment, TMJ, strength training, gait and balance optimization. His experience as a D1 athlete at Northeastern in Track & Field / Cross Country, developed a special interest for him in working with athletes recovering from sport-related injuries. Conor holds advanced certifications in dry needling and has extensive experience in spinal manipulation with training in the Maitland Manual Therapy Technique.

For more information on all Nashua Physical Therapy has to offer, visit www.NashuaPT.com or call (603) 854-5885. We are open and accepting new patients in the safest possible way. All CDC guidelines are followed!

 


Portsmouth Physical Therapy Adds Downtown Location

August 19th, 2020 News

Portsmouth, NH- Our Portsmouth Physical Therapy clinic has opened a second location! Portsmouth Physical Therapy has responded to the needs of their patients and medical community with the addition of a facility located at 233 Vaughan St Portsmouth, NH. Partner Cecile Younes PT, DPT had this to say about her decision to open another location. “Major economic development coupled with a competitor moving out of the downtown area left a void that needed to be filled. We were contacted by both patients and providers urging us to open a facility in this area. Our other facility located on Pease International Tradeport  is very convenient for those living and working in Dover, Newington, Greenland, Stratham, Newmarket but we had patients from Downtown Portsmouth, Rye, Kittery and Eliot Maine in need of services more convenient for them. Further, nobody wants to go into a hospital environment for outpatient care anymore. The cost and risk are too high. We help to fill that need as well and we do it in a lower cost, higher quality, and safer environment.”

When asked about the new Portsmouth location, Pinnacle Vice President Dan Fleury said “We are very proud of Portsmouth PT. They have such a tremendous reputation that its opening doors for them. Pinnacle is rebounding steadily after a rapid downturn due to the Covid Crisis of 2020. Pinnacle is seeing tremendous growth opportunity for the second part of 2020 into 2021. We are being approached by medical providers and health systems for collaboration and partnership opportunities.  Our structure and our forward thinking team have put us in position for a very successful future!”

For more information visit www.portsmouthpt.com and www.pinnaclerehab.net 


Pinnacle Facilities are Recruiting and Hiring!

June 23rd, 2020 News

Like almost every other business on earth, Pinnacle Rehabilitation Network is learning to thrive in the wake of the COVID-19 Crisis of 2020. To keep our employees and patients safe during the delivery of care, we had to quickly adapt to a new way of functioning. We have implemented all the necessary safety precautions and screening procedures. We have modified offices to minimize patient interaction and contact. We have removed or moved the front desk interaction by automating many of our intake procedures. Although these measures fundamentally change the patient experience at our facilities we hope the change is temporary. These changes are necessary to protect everyone! While we will miss the benefit of  patient to patient interactions during various stages of recovery and the clinical banter that makes our environment such a fun place to be, its a small price to pay for safety!

As routine healthcare resumes we anticipate a steady incline in the need for outpatient, non-hospital based physical therapy. Patients are not wanting the additional risk of entering hospital campuses where the risk of exposure to an infected person is potentially greater than that of an outpatient environment. Patients are seeking safer and more accessible outpatient care. Responsible medical providers are also recognizing this and referring more off campus for therapy needs. The increased demand has led to a need to recruit and hire more physical therapists. We have several facilities looking to add top level talent to their teams.  Connect with us if you are interested! Stay Healthy and Safe.


The Forgotten Patients in the Covid-19 Crisis: Clinician Perspective

April 27th, 2020 News

There is no question the Covid-19 crisis has had a profound impact on every aspect of our lives. We have all been impacted in one way or another. As an organization we were forced to make some tough decisions including layoffs, limiting hours, and even temporarily closing of some facilities in the hardest hit areas. Although physical therapist are considered an essential business, that label doesn’t eliminate the fear and anxiety of close human contact during this time. Despite following CDC and state guidelines to the very letter it is impossible to eliminate all risk. There is no doubt some clinicians, including myself have had the internal battle of risk and benefit while remaining open and treating during this time. Some clinicians on social media were negatively blasting others for being open and continuing to treat during the crisis. Some clinicians feeling that physical therapy wasn’t important enough to be considered essential. Clinicians were battling in open social media forums that patients with various ailments could wait out the crisis and get care on the other end. It was interesting to see the spectrum of responses and individual responses. I firmly believe we have an obligation to care for those we can. We also have an obligation to assist our medical colleagues by using our skills to keep people from unnecessarily clogging the hospitals. It is clear that regular medical care has come to a screeching halt and the effects of that may ring for some time to come!

That battle was won for me in my mind when I was asked to come back in the clinic and help treat patients after our main office was reduced to only those needed to support the clinics that remained operational. I was lucky enough to experience first hand what it was like to be “essential”. Remaining open and available to patients in a clean and safe outpatient environment made the difference in the lives of the patients I cared for. Although I am a Board Certified Orthopedic Specialist and a Fellowship trained manual therapist, I found myself caring for a variety of patient diagnosis. I evaluated and treated debilitating discogenic radicular back pain, a multi-trauma case that was discharged from the hospital because of rehab department closure, and a severe cardiac rehabilitation case also discharged early from cardiac rehab early due to resource allocation. It was clear to me that these patients were in need of desperate help and with the hospital rehabilitation departments closed they had no where else to turn. It was that realization that removed any doubt of risk and benefit from my mind. My role in this pandemic was to care for those patients who had no where else to go. They needed in person care and I was grateful I could participate in their recovery. Below are two real patient stories about their experiences and in their own words:

….”.A huge THANK YOU! To Somersworth Physical Therapy, if it wasn’t for them being open and during these uncertain times due to COVID-19, I don’t know what I would have done. I did something that caused me to pinch or aggravate my sciatic nerve on the morning of March 27th . I could barely move. I needed help getting up from a sitting to a standing position and trying to get out of bed took me a good 15 – 20 minutes. The pain was so intense it caused me to physically cry out. I called my PCP and had my very first virtual doctor visit. She prescribed me a mild muscle relaxer and suggested physical therapy. She also assured me that Somersworth Physical Therapy was taking the necessary precaution of social distancing. That same day I heard from Somersworth Physical Therapy; by Monday morning I was in for a consultation and had a therapy plan put in place. When I arrived for my first therapy session it was obvious they were following the CDC guidelines and beyond. I’m also delighted to say that I noticed improvement within the first week. The pain subsided a great deal, I was able to get up from a sitting position on my own, getting out of bed became a lot easier, and I was off the medication. By the end of the second week, I was 90% better. I only have two more visits and feel I’ll be back to 100%. I won’t miss the pain but I will miss the therapists who are genuinely kind and empathetic. It didn’t hurt that they had a great sense of humor too”.

Sincerely,
Robin

“Dear Dan;

…. I just wanted to take this time to thank you for keeping your doors open during these trying times. As you know December 6 I fell while scraping my car off after work, landing on my right side on a huge mound of ice.I was rushed to the hospital where they performed emergency surgery on the right side of my pelvic bone. The total damage of my fall was the pelvic fracture, broken right hip joint, and broken right humerus. So basically rendering my whole right side useless and extremely painful. After four weeks in the hospital I was transferred to Northeast Rehab Hospital for an additional four weeks. Once home I had a couple weeks of home therapy. Then sent for Aqua Therapy, where i was progressing slowly, but they closed their doors until May due to Covid-19. Luckily my counselor knew of your practice and got me into your facility. I am amazed at how fantastic and thorough your therapy methods are. In just a short amount of time I am progressing 100% more than I have with anyone else. So, thank you again for staying open to help those of us who severely need help. Because of your caring attention I’m almost ready to lose the walker for one crutch. You and everyone in your practice are the true representation of Angels of Mercy.”

God Bless Sincerely,
Elise B. Hxxxxxxxx